YAZEED ALFAWADLEH

 

 

CURRENT TITLE:Technical Team Lead

 

SUMMARY:

Energetic, success oriented, strong self-starter with extensive experience in software  life cycle including pre-sales, analysis, development, support, integration and implementation for enterprise solutions. Over 13+ years of consulting, development for web-based enterprise solutions and web Architecture environments. Track record of successful integrations, implementations and support of high-available enterprise solutions including Billing, Healthcare, Telecom and Content management.

 

Specialties: Digital Asset Management, Web Content Management, J2EE application design, development, support, system architecture, systems integration, database design and management, Artesia & OpenText Media Management, Adobe AEM.

 

EXPERIENCE:

06/2014 – CurrentTATA Consultancy Services; Santa Clara, CATechnical Team Lead

 

·   Technically guide and lead the team in issues related to Content Management systems and components including OpenText digital asset management and Adobe CQ AEM implementations.

·   Work closely with client manager and other team members to ensure timely delivery of major projects and implementations as well as other support activities

·   Ensure consistent application of all standard implementation processes, tools, and documentation aligned to the Customer processes

·   Report and publish metrics data and dashboards to the customer management

·   Align and guide team members to tasks to satisfactorily to minimize client escalations

·   Troubleshooting production issues, coordinate with teams for support, i.e. database, network, and storage

·   Ensure that the team members perform day-to-day system administration tasks as assigned

·   Plan communications to ensure stakeholders are involved, expectations are accurately set, managed, and key stakeholders receive adequate communications during incidents or  change activities

·   Management and support of Open Text content management solutions at Server Level including deployment build scripts on Windows Platform, Web Server(JBOSS) configuration, SVN,CVS Repository

·   Creating and running Oracle Sql

·   Troubleshooting front end Web Server Configurations

·   Support of load balancing configuration for Apache Unix Shell Scripting Open Text Product Installation

 

02/2014 – 05/2014OPENTEXT Corporation; Gaithersburg, MDTechnical Lead

·   Technical Lead responsible for managing projects from a technical perspective

·   Participate in the architecture of enterprise Digital Asset Management including High Availability and Load Balanced offerings utilizing different software and hardware components.

·   Provide leadership in design and implementation of enterprise software solutions as well as integrations requiring Java development under published product frameworks as well as web services development. Development of multiple java applications including API and web service calls.

·   Provide pre sales support and POC implementations requiring advances technical experience in implementing customer specific extensions and features.

·   Provide feedback to product management on new proposed features and functionalities

·   Design and Development of different integrations including Web Services (REST, SOAP), EJB, Hibernate, Web Services consumers. Manage implementations using Maven, Hudson and Archive for release management

·   Analysis, Design and Development of different java applications and integrations between enterprise systems.
 

 

08/2008 – 02/2014OPENTEXT Corporation; Rockville, MDSr. Consultant

·   Analysis of digital asset management needs for different customer engagements in different industries and business cases.

·   Capture business and functional requirements around media management

·   Implementation of OpenText Media Management solutions as part of the Customer Experience Management suite.

·   Design and Development of different integrations including Web Services (REST, SOAP), EJB, Hibernate, Web Services consumers. Manage implementations using Maven, Hudson and Archive for release management.

·   Provide onsite and offsite consulting services through all phases of a customer's project, including business analysis, system design and architecting, software design and implementation.

·   Implement different integrations with OpenText Media Management based on customer needs utilizing the OpenText Media Management Frame work including integrations with various metadata, image, video, audio applications.

·   Java development following published frameworks and standards as well as implementing web services for multiple requirements on both SOAP based web services as well as REST Based web services.

·   Provide pre sales support and POC implementations requiring advances technical experience in implementing customer specific extensions and features.

 

Projects Completed:

·   TVA Digital Assets Management: A hosted solution of OpenText Media Management for managing Tennessee Valley Authority media assets for the different facilities managed by TVA.

·   VERIZON DIGITAL MEDIA SERVICES: A Digital Asset Management implementation as part of the VDMS solution aimed for automating management and orchestration for all media content and workflows from ingest through to transformation, quality control, rights management, targeted advertising and secure delivery.

·   COLUMBIA Sportswear: Columbia makes available a variety of dealer resource assets for partner's sales and marketing initiatives. As a dealer, they are given access to this private section of the digital asset management web application to obtain support materials that contain Columbia's latest seasonal assets and order form information.

·   Rosetta Stone: Implementation of OPENTEXT Media Manager as a Digital Asset Management solution for production digital media content.\

 

 

 

09/2006 – 08/2008Artesia Technologies; Rockville, MDConsultant

 

·   Development of Digital Asset Management applications for wide client base web applications using Java/J2EE, JSPs, Servlets, Web Services, Oracle RDBMS, MS SQL Server, Web/Application Server, Unix/Windows.

·   Development well structured, reusable, and maintainable communication interfaces and Design Patterns for multilingual web applications using J2EE (JSP, Hibernate and Struts technologies) running on Windows, Solaris…

·   Development of Commercial Video Production workflow, Video encoders/codecs, and multiple video formats HD DV, MPEG2 and other video production media.

·   Actively provide feedback and support to application/project technical specification process including technical documentations for analysis, design as well as product option manuals for different user customizations.

 

Projects Completed:

·   Televisa Digital Media Management System: This is a web based application that will allow users to store media files, edit videos, clips and manage different media files into one repository to be accessible from any internet connected machine on the web.

·   GM Media Archive: General motors digital media archive software. Ongoing project to upgrade, maintain and develop new functionalities required.

·   Ecko Digital Asset Library.

·   Digital watermarking for digital media.

·   FELD media archive system.

 

 

03/2005 – 09/2006Billz Inc.; McLean, VASoftware Engineer

 

·   Development of billing and mediation applications for Mobile (GSM) and telecom systems.

·   Development of database applications using Java and Oracle SQL, PL/SQL.

·   Creating Script/Batch files for multiple deployment purposes using Windows batch files, csh and ksh for Linux server platforms.

·   Development of multilingual web applications using J2EE (JSP, Hibernate and Struts technologies) running on Windows, Linux…

·   Develop well structured, reusable, and maintainable communication interfaces and Design Patterns.

·   Actively provide feedback and support to application/project technical specification process.

·   Meet with engineering personnel on specifics of projects, new technologies; utilize new web technologies, such as browsers, languages, and plug-ins, and deadlines.

·   Development and coding bilingual web application projects and user interface applications as well as internationalized interfaces into various backend systems and databases.

·   Design and Build back end databases using various productivity tools.

·   Create technical documentation for engineering solutions.

 

Current Project:

Projects Completed:

·   Billz Web for GSM: This is a web driven Mediation / Billing and customer care system for GSM/GPRS subscribers. This system Include modules like finance, customer care, inventory, and marketing, provisioning and rating. It is currently in use by two customers.

·   Cable and Wireless-Seychelles -GSM Mobile network Upgrade- Nokia., Telnet Interface for Nokia GSM AUC/HLR provisioning

Interfaces between the billing system and NOKIA GSM switch by communicating provisioning commands between the billing database to the switch.

·   Billing and Mediation agent-Quota Server for Cisco CSG R6:

Provide support for the Cisco CSG, Billz billing and customer care system was modified to support quota server and to accept and rate CDRs generated by CSG, the Quota Server and the Billing Mediation Agent interfaces were added to the mediation server, in order to handle the communication with the CSG. Billz Quota Server and Mediation Agent (QS-BMA) is a set of software modules that support the interfacing with billing protocol implemented by the Cisco Content Services Gateway (CSG) Release 6. Cisco Content Services Gateway (CSG) is both software and hardware extension for the Cisco Catalyst 6500 or 7600 platforms.

·   SMPP implementation for SMS notification service – COMVERSE: Create a notification module for sending SMS messages as notifications for customers based on marketing and customer care needs.

·   On site deployment (Provisioning, Mediation) for CWS GSM provider-Seychelles

 

10/2004 - 03/2005 IIS Inc.; Troy, Michigan Web Developer

 

·   Develop and maintain web portals for small businesses.

·   Developing front end JSP pages as part of a larger database driven web application.

·   Working on web security assessment and screening tools -Ethereal Network Analyzer-.

·   Participating in the redesign and implementation of database driven web applications.

·   Update and support the deployment of web applications as well as web sites hosted by the company.

·   Working in installation, configuration of computer networks running windows operating systems also installation and configuration of Microsoft exchange, active directory, and IIS web servers.

 

Projects Completed:

·   Dental-care online: Struts M-V-C framework and web application components, front end JSP pages and Web application deployment on JBoss application Server.

 

05/2003 - 12/2004 The University of Michigan; Dearborn, MI Research Assistant

 

·   Worked with the research and development team on developing Agent-based Infotainment System.

·   Working on enhancing the computing environment for the Automotive Infotainment System

Including: GPS, Navigation Services, Bluetooth connectivity and Voice Recognition Modules.

·   Graphical representations for oracle database using Java native languages.             

 

Projects Completed:

·   Agent-based Infotainment System: Working on the navigation system to enhance the performance of the Automotive Infotainment System and to create a dynamic adaptable Vehicle Infotainment Environment. Tools: Java1.3

 

05/2002 - 05/2003Cairo Amman Bank; Amman, JordanSystems Engineer

 

·   Maintained the organization network “MS-windows network” with the IT team.

·   Installed, configured and supported computer, security and networking systems.

·   Provided technical support, training for all reported problems, data recovery, and remote support.

·   Coordinated activities with helpdesk, network services, and other information technology groups

 

01/2001 - 05/2002SoftNET Inc.; Amman, JordanSoftware Developer

 

·   Analysis, documentation, design and training of different healthcare software systems.

·   Participated in the development of Bilingual (English, Arabic) Medical Information Systems using Windows NT, MS SQL Server, MS Access including stock control, pharmacy, payroll and Human Resources.

Projects Completed:

 

·   Pharmacy Module for ISRA Hospital – Jordan:  Implementation of MS-Access/MS Sql Server applications designed and developed to manage and control pharmacy items, quantities, and doses. Also will be working as an invoicing application for the outpatient pharmacy sales.

 

·   Stock Module for Specialized Medical Center- Riyadh,  Saudi Arabia: (Implementation  and deployment of SoftNET Stock application for handling hospital assets like furniture, cars, carts)

 

EDUCATION:

12/2004     M.Sc. Computer and Information ScienceThe University of Michigan.

06/2001     B.Sc. Computer ScienceRoyal Scientific Society, Jordan

 

COMPUTER & TECHNICAL SKILLS:

Platforms

·   Windows 7/8/Server 2008/Server 2012; Linux/UNIX; DOS; Mac OS X, Open VMS

Database

Oracle, MS SQL Server, MySql, NoSql

Development Environments and Tools

·   Eclipse, JDeveloper, Visual Studio, Maven, Hudson, Archiva

BigData

·   Google, BigQuery, Hadoop

Programming Languages

·   Java, C++, XML, Perl, JSP, Flex, sql, html, java script, PL SQL

·   C Shell programming, windows shell batch files

Java-specific technologies

·   j2se, multi-thread programming

·   jdbc(oracle, mssql, postgresql, mysql, firebird)

·   struts, servlet, Struts, jsp, Flex, HTML

·   hibernate

Administration Skills

·   jakarta tomcat, jboss, mysql, oracle, sql server, linux, IIS

Analysis, Design and Testing

·   Business analysis, Business and functional requirements

·   Object oriented design using the UML. Client/Server Systems Analysis, user-interface design

·   HP Load Runner

·   OpNet Panorama

Video

·   FlipFactory, Rhozet, DIVA, FCP

Creative Apps

·   Photoshop, InDesign, Illustrator, Flash

 

 

 

OTHER PROJECTS:

Multi-Chat	Using java native language with its built in socket capability to establish a connection between a server and multiple clients. Swing GUI.
DBMS Monitor	Using Java1.3, Oracle 8i Oracle Database Monitoring System OMLET: is a diagnostic and resolution tool for Oracle databases, displays real-time activity of all database components in a single interface. Map of the database displays the value of key DB statistics and metrics.
Linux Box	An all-in-one appliance for providing a simple and complete small-office computing solution with centralized data storage, network management in one portal.
My DBMS	A simple C++ database management system
Agent-based Infotainment System	Working on the navigation system to enhance the performance of the Automotive Infotainment System and to create a dynamic adaptable Vehicle Infotainment Environment. Tools: Java1.3
Path Finder	A tool for computing the shortest path between two nodes in a network –Djakistra Algorithm- with graphical representation in Java.

 

AWARDS and CERTIFICATIONS:

2013/2014Capture the Moment AwardOPENTEXT CORPORATION

2003/2004Exceptional Team AwardThe University of Michigan

10/2004CCNA Certification- Training ProgramCISCO Systems

 

REFERENCES:  Furnished upon request.

Yazeed Alfawadleh, Page 14/13/2015